Prepaid Card

Q1: How do I renew or replace my card?

Q2: I need assistance or have an issue with my card, how do I contact DNBC?

Q3: Is there a platform specifically for managing my DNBC prepaid card?

Q4: If my card is lost or stolen, what steps should I take?

Q5: Is the card balance directly linked to my DNBC account?

Q6: Where can I use and withdraw cash with my DNBC Prepaid card?

Q7: How can I top up my card?

Q8: What should I do if my PIN is exposed and can it be changed?