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Financial Education

What is MTCN number?

DNBC Team DNBC Team

Feb 27, 2023

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When sending or receiving money with Western Union, you may wonder “What is
MTCN number?”

The key thing to track a Western Union money transfer is about the MTCN
number.

It’s necessary to apply Western Union tracking to check the status
of your
transfer. MTCN is your solution, you can identify where your money
transfer
is right immediately.

When you do a money transfer, a unique tracking code is attached
to it.
That’s what it is all about. Let’s explain a little more.

What is MTCN number?

It’s a lot easier to track a Western Union transfer if you know
MTCN code.
Commonly, the beneficiary will not get notified when a Western
Union money
order reaches. However, both the sender and the beneficiary can
track a
money order with MTCN.

MTCN simply stands for Money Tracking Control Number. It’s a
reference code
with 10 digits long, referring to a particular money
transfer. Basically,
MTCN is assigned to your transfer to track your transfer.

What is MTCN number?


What is MTCN number?

There is always a unique MTCN code although
millions of transactions are
made by the Western Union every day.

Where can you find the MTCN number?

The MTCN number is printed on the receipt when a
sender makes the transfer.
It’s also uniquely available in your transfer
history online.

If a beneficiary tries to collect the
transfer from a Western Union agent
location, it’s important that the sender
gives the MTCN. The receiver
should show the MTCN and the ID.

How to track your transfer status with and
without a MTCN?

Tracking a Western Union money order online
is easy. Here are 4 steps for
you:

Step 1: Visit Western Union website and
click “Track a transfer”.

You need to enter a 10-digit code and
the sender’s name. If you are the
receiver, you should know MTCN from the
sender when they made the transfer.

Step 2: Type in the MTCN, then input
the MTCN and press “Continue”. You
will see the detailed screen,
followed by the final steps.

Step 3: Select the receiver’s
country, the amount of the
transfer, the
country where you are living.

Step 4: Follow the remaining
steps to confirm your
identity. Once you’ve
all done, Western Union will
give you the exact status of
the money
transfer and confirm the
transfer status.

In case there is no
MTCN, you can give some
alternative information,
instead. It includes the
sender’s phone
number/the names of both
sender and
receiver/the receiver’s
country/the send or
receive amount and the
transfer
date.

Follow any required
steps if any. Once
you’ve finished all
that, Western
Union should tell
you what’s going on
right now with your
transfer. It can
be still in
progress, ready for
collection, or
successfully
received.

Once you deal
with money
transfer
,
especially on an
online platform,
you should be
very careful of
potential
scams or fraud.

Don’t give
any personal
details,
(such as
MTCNs, phone
number…) to
anyone
that you
don’t know.
In fact,
it’s better
to save the
MTCN only
between
sender and
receiver.

If
you’re a
receiver,
tracking
your
transfer
online
can be
an
optimal
way
to
ensure
you’ve
got a
real
MTCN
(not
fake or
expired).

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Note: The content in this article is for general informative purposes only. You should conduct your own research or ask for specialist advice before making any financial decisions. All information in this article is current as of the date of publication, and DNBC Financial Group reserves the right to modify, add, or remove any information. We don’t provide any express or implied representations, warranties, or guarantees regarding the accuracy, completeness, or currency of the content within this publication.